Shipping policy

1. Shipping Destinations

  • We ship worldwide to most countries.

  • Certain regions may be excluded due to carrier limitations, customs restrictions, or local laws.

2. Processing Time

  • Orders are processed within 24 hours after payment confirmation.

  • Processing times may be extended during peak seasons or promotional events.

3. Shipping Methods & Delivery Times

  • We partner with trusted carriers such as DHL, FedEx, UPS, RAM, Courier Guy

  • Estimated delivery times vary by destination:

  • Delivery times are estimates only and not guaranteed.

4. Shipping Costs

  • Shipping fees are calculated at checkout based on weight, dimensions, and destination.

  • Customers are responsible for any additional charges such as customs duties, import taxes, or local handling fees.

5. Customs & Import Regulations

  • International shipments may be subject to customs inspections and delays.

  • Customers are responsible for ensuring that products comply with local import regulations.

  • We are not liable for items refused or confiscated by customs authorities.

  • Customs duties are the responsibility of the client

6. Tracking

  • Once shipped, customers will receive a tracking number via email.

  • Tracking availability may vary depending on the destination and carrier.

7. Lost or Damaged Packages

  • If your package is lost or damaged in transit, please contact us at couturefashionwholesalers@gmail.com/ 0027 (0) 67 940 6296

  • We will work with the carrier to investigate and resolve the issue.

8. Restrictions

  • We do not ship hazardous materials, restricted items, or products prohibited by international law.

  • Digital products are delivered electronically and are not subject to shipping policies.

9. Contact Information

For questions about international shipping, reach us at: 📧 Email: couturefashionwholesalers@gmail.com 📞 Phone: / 0027 (0) 67 940 6296